Key Factors to Consider When Choosing a Reliable Hosted VoIP Phone System Provider
In today’s business world, nothing beats having a seamless, reliable communication system. Many businesses are turning to hosted VoIP phone systems because they provide flexibility, cost savings, and advanced features.
The first thing you need to consider when choosing a hosted VoIP solution is the provider. In the rest of this blog, you discover exactly how to choose a reliable business phone system provider.
- Reliability
Before partnering with a hosted VoIP phone system provider, you need to be sure they’re reliable. Reliability means the firm must be able to deliver a strong uptime guarantee—99.99% or more.
When running a business, every minute counts. A minute of downtime can lead to different issues, including:
- Missed calls
- Frustrated customers
- Loss of opportunities
- Loss of revenue
CompuVoIP addresses this issue by offering robust, cloud-based, hosted VoIP solutions. These systems prevent downtime, ensuring your business stays connected all the time. The service guarantees industry-rated uptime. It also comes with reliable SLAs—this gives you peace of mind that you partnered with the right firm.
- Available features
Understand that all hosted phone systems are never created equal. Some only come with basic features. Others, such as the hosted VoIP solutions offered by CompuVoIP, provide a full suite of advanced features. Of course, this isn’t a one-size-fits-all thing. Instead, the features are tailored to meet modern-day needs.
That said, below are a few advanced features worth looking for:
- Voicemail-to-email
- CRM integration
- Call queue management
- Call analytics
- Auto Attendant
- Conference calling
- Smart call forwarding
- High-definition voice
- Music on hold
- Extension dialing
- Call recording
We recommend CompuVoIP’s solutions because they come with the aforementioned features and many more. Learn more about the features by visiting the official CompuVoIP website.
- Security measures
In today’s digital world, cyber threats have become the norm. To protect your business, you need to prioritize “security” when incorporating any system—including a hosted VoIP solution.
The bottom line is that your system should provide the following security features:
- Secure data transmission
- Regular security updates
- System monitoring
- Firewall protections
- Encrypted calls
CompuVoIP’s flexible solutions tick the aforementioned boxes. With its security measures, you can always rest assured that your business communications will remain secure and private.
- Scalability
Understand that your communication needs will never remain the same. As your business expands, your communication system also needs to scale to meet your needs. As such, the right VoIP phone system for business should prioritize scalability.
That said, the ideal system should:
- Allows you to add or remove users easily
- Integrate new locations
- Adapt available features without any costly upgrades
CompuvVoIP’s systems tick the aforementioned boxes. They are created with growth in mind. Interestingly, the scaling process is seamless and highly cost-effective.
- Transparent pricing
Sometimes, phone system providers claim to offer affordable solutions. However, over time, they start to request hidden fees. Well, the advice is to avoid these vendors at all costs.
The right phone systems for small businesses should come with transparent and clear pricing. This explains why we recommend CompuVoIP. Its pricing is straightforward with Zoro surprises. From installation to maintenance, you’ll know exactly what to expect from our team.
Visit the official website to better understand how CompuVoIP can help upgrade your business communication today.
